Last Updated: 2026/3/4
Company: Sanya Tuojin Cross-border E-commerce Co., Ltd.
▪ Tax ID: 91460000MAKA5UTW8W
▪ Address: Room 201, Comprehensive Office Building, Chenyue Building 1, Dayuecheng, Laoguoyuan Road, Jiyang District, Sanya City, Hainan Province (Centralized Office Area)
1. How long does delivery take?
▪ Processing time: 1-3 business days
▪ Delivery time: 7-15 days after shipping
2. Can I return or exchange a product?
▪ Yes, within 7 days of receiving the product. Please see our Return & Exchange Policy.
3. What payment methods are available?
▪ Credit cards (Visa, MasterCard, American Express, JCB) and Cash on Delivery.
4. Can I track my order?
▪ Yes, you can track your order using the tracking number provided in the shipping confirmation email.
5. How to contact customer support?
▪ Email: postmaster@chicauraworld.com
▪ Phone: +86 18529073525